Packaging and shipping

What is our service system?

Why choose YAOAN MACHINERY?
1. Profession: YAOAN only make plastic extruder since 1980s, extensive experience and professional team ensure our leading position in plastic extruder industry.
2. Quality: The quality of products is footstone of enterprise's constant development, always endeavoring to do still better, quality comes first, developing & innovative is our responsibilities;
3. Delivery: We optimize factory management, and improve production flow so as to shorten production period for you in biggest extent;
4. Cost control: We do best to lower down production cost by our inner management improvement, so as to ensure that our products are competitive enough in market, and to realize higher performance-price ratio of our products.
FAQ
Q1: What is the guarantee of the machine?
A1: The guarantee period of our machine is 12 months after the machine is installed well in buyer's factory;
Q2: What package do you use for the machine?
A2: Painted the machine with anti-corrosion oil, and then covered with plastic film, and then packed into wooden case or fixed onto wooden pallet as per clients' requirements, or shall be loaded into container with film packing. After fixed all machines, we will use drying agent to keep container inside dry.
Q3: Do you have instruction manual to guide us if i buy the machine?
A3: Yes, we supply detailed user manual for your reference. PLS read it carefully for guide. If there is still problem which could not be solved, PLS contact us, we are ready to help you anytime.
Q4: What is your service to overseas clients?
A4: We supply perfect overseas service. We shall send engineers to overseas for machine installation and commissioning and test production guide, and also training to the workers of the buyer. And we are ready to give technical support anytime.